Contact us

Contact us

Contact with us

Address

Diss Dental Health Centre

3 Mount Street, Diss,

IP22 4QG

Tel : 01379 642 522

Email : Reception@dissdentist.com

FAILING TO ATTEND POLICY

NHS

We require 24 hours notice to cancel an appointment. Failure to give us this much time will be marked as a late cancellation. Two late cancellations or failing to attend an appointment twice will result in you being removed from our NHS list and no further NHS appointments will be given until there is space for more patients. After the first late cancellation or failing to attend you will be asked to come into practice to sign a letter stating you are aware of the policy before any further appointments will be made. If this is your first appointment with us no further appointments will be made.

Private

If you are a private patient a £50 deposit will be taken on booking any treatment. This will be lost if the appointment if failed to attend or cancelled without 24 hours notice.

We offer a text reminder service to all patients to help prevent these occurrences, please check your contact details with reception if you would like to receive this service.